Our agreements on data
Arend Group works for brands, commercial representatives and retailers at the same time. That is only possible if every party can count on its data staying protected.
Every customer has its own protected environment, in Europe.
All our activities follow the values and standards of the European AI Act.
How we deliver on that
A separate environment per customer
Data from different customers is never mixed.
Storage in Europe.
Tailored access
Who sees what is set per role.
It can only be extended with your agreement.
Every request logged
Every export and every request through an integration is recorded.
You can check it whenever you like.
Neutral in the chain
We don't sell products and earn nothing on your sales.
So we never take sides.
AI under supervision
AI supports, a person decides.
With an explanation for every result.
What that means for you
You only share what you want to share, with whom you want.
Competitors never see your data.
You can ask at any time what happened to your data.
When the collaboration ends, you take your data with you.
How we put it on record
1
Together we determine which data is needed, and no more.
2
We set out roles and access in writing.
3
Every new integration or export only follows after your agreement.
4
Periodically we review together who has which access.
Good to know
Retailer data only goes to a brand if the retailer gives permission.
External integrations only work from pre-approved addresses.
Where specialist or regulated expertise is needed, we work with recognised partners.
We build on your existing systems and your own data model.
Frequently asked questions
Where is my data stored?
In a separate protected environment in Europe.
Do you use my data to train AI?
No.
Who at Arend Group can see my data?
Only those working on it, and every request is logged.
Can I get an overview of all requests?
Yes, on request.
Prefer to have everything in black and white first?
We're happy to go through together how we handle your data.